OpsNow collects and securely retains various types of personal and service usage data to provide cloud cost optimization, account management, user support, and security monitoring.
All data is processed based on user consent, legal compliance and global cloud security standards.
OpsNow protects all collected personal information and service records through an encrypted storage and access-controlled security system.
Our data retention and deletion policies are strictly managed in accordance with domestic and international regulations, including the Personal Information Protection Act, the Electronic Financial Transactions Act, and the Protection of Communications Secrets Act.
💡 You may request a data backup or early deletion within 6 months after account deactivation by contacting customer support or your organization admin.
OpsNow retains customer data based on customer type (paid, free, trial) and data category in compliance with global data security standards and relevant privacy laws, including GDPR and Korean data protection regulations.
This includes cloud cost analysis, resource utilization logs, and optimization history.
OpsNow may collect and retain the following personal data:
🔒 These personal details are stored until account deactivation, and are then deleted within the following
Please contact OpsNow Customer Support (CS) or your workspace administrator to submit a request.
OpsNow is committed to protecting customer data through transparent retention and deletion practices that align with legal requirements and industry best practices.
An Organization in OpsNow FinOps Plus is a dedicated space where cloud resources, cost data, and policy settings can be independently managed and monitored by specific teams or departments.
Each company account can create up to 10 organizations, and access to each organization is strictly permission-based—only authorized users can view or manage its cloud data.
Organizations are ideal for companies that need to:
With OpsNow, each organization can manage:
You can also assign users to different organizations with role-based access controls, helping you maintain data isolation, accountability, and operational efficiency across multi-cloud environments.
📌 If your company manages multiple teams or departments in the cloud, OpsNow Organizations help you build a scalable and secure FinOps model.
Yes. OpsNow’s Policy Management fully supports Google Cloud Platform (GCP), in addition to AWS and Azure, allowing you to generate and manage GCP-specific policy compliance reports in the same way.
To enable Policy Reports for GCP, you’ll first need to configure IAM permissions and grant access to required resources. OpsNow provides clear setup guidance, including Terraform scripts, so you can easily complete the integration process.
Once permissions are in place, GCP accounts can be scanned automatically based on your selected compliance standards, just like in AWS or Azure. You’ll be able to:
📌 With this integration, your organization can maintain consistent compliance monitoring across all major cloud platforms, eliminating the complexity of managing policies separately for each provider.
Yes. OpsNow’s Policy Management allows you to schedule policy reports to be delivered automatically on your preferred frequency—daily, weekly, or monthly—based on the needs of each team or stakeholder.
You can even assign different delivery schedules to different recipients. For instance, your security operations team might receive daily reports to respond to incidents quickly, while your executive or compliance teams might prefer weekly or monthly summaries for strategic oversight.
Report scheduling is easily configured through the Settings menu, and any changes you make take effect immediately for the next scheduled report.
📌 This flexibility helps your organization stay continuously informed about policy compliance, reduce manual tasks, and ensure that the right people receive the right information at the right time.
Yes. OpsNow’s Policy Management provides a real-time, visualized dashboard that shows your organization’s cloud policy compliance status at a glance.
In the Report tab, you can monitor the results of automated policy scans across AWS, Azure, and GCP accounts using intuitive graphs and tables. The dashboard presents:
This real-time visualization isn’t just for technical teams. It’s designed to be clear and actionable for security teams, managers, and executive stakeholders alike—making it easier to track organizational risk and respond quickly.
📌 Whether you're managing a multi-cloud infrastructure or preparing for an audit, OpsNow’s dashboard gives you centralized visibility into policy adherence across your entire environment.
Yes. With OpsNow’s Policy Management feature, you can freely assign policy report recipients—including internal team members, department leads, or external compliance auditors—directly from the Settings menu.
Relying on a single person to receive all compliance reports can lead to delayed responses or bottlenecks in your governance process. For better alignment, it’s critical to tailor the distribution of reports to specific roles or teams, such as DevOps, Security, or Compliance, and also involve third-party reviewers when needed.
Using the Settings interface, you can:
📌 This capability empowers organizations to decentralize compliance oversight, improve collaboration with external stakeholders, and ensure timely visibility into policy violations.
Yes. OpsNow’s Policy Management feature automatically stores all previously generated policy reports, which can be easily reviewed in the History tab.
In cloud operations, having access to past compliance data is essential. Without a clear audit trail, it becomes difficult to investigate recurring issues, demonstrate regulatory adherence, or prepare for internal and external audits.
The History tab in OpsNow helps users:
This allows teams to track compliance trends over time, measure the impact of policy changes, and prepare evidence for audits or security investigations.
📌 With this feature, OpsNow turns one-time compliance snapshots into a long-term compliance intelligence system, enabling proactive governance.
OpsNow's Policy Management feature provides a powerful “View Details” function that allows you to precisely identify which cloud resources have violated specific policies—and why.
In large or fast-growing cloud environments, manually tracking which resource violated which compliance rule can be time-consuming, error-prone, and often unclear. This becomes especially critical in multi-account or multi-team setups, where knowing who owns what and what needs to be fixed is essential.
Within each Policy Report, users can click the [>] “View Details” button next to any non-compliant policy item. This reveals a detailed breakdown of:
This isn’t just a list—it’s actionable insight. You’ll know exactly which resource to fix, why it’s non-compliant, and which account it belongs to, so your team can prioritize remediation efforts immediately.
📌 With this feature, OpsNow helps you move from vague compliance metrics to clear, resource-level instructions for real-world action.
Yes. OpsNow's Policy Management feature allows you to apply the same set of security and compliance policies across multiple cloud accounts and manage them centrally.
As organizations scale their cloud environments—often operating across AWS, Azure, and GCP—maintaining policy consistency across accounts becomes increasingly challenging.
Disparate configurations can lead to compliance violations, security gaps, and misaligned governance, especially in large or decentralized teams.
With OpsNow, you can define a unified policy set and apply it consistently across all connected accounts. The system then scans each account based on the same standards (e.g., GDPR, SOC2, HIPAA, AWS Well-Architected), ensuring uniform evaluation.
All results are visible from a centralized compliance dashboard, making it easy for teams to monitor the entire organization’s policy adherence in one place.
📌 This is especially valuable for organizations operating in multi-account or multi-team environments where policy standardization and centralized visibility are essential for security and audit readiness.
Yes. With OpsNow's Policy Management feature, you can easily generate and export audit-ready compliance reports without the need for manual formatting or editing.
Preparing reports for internal governance reviews or external compliance audits can be a time-consuming and error-prone task—especially in organizations with multiple cloud accounts. It often requires gathering data across AWS, Azure, and GCP, manually verifying policy adherence, and formatting it into a formal document.
OpsNow automates this process by scanning your cloud infrastructure based on selected frameworks (such as GDPR, HIPAA, SOC2, or AWS Well-Architected) and compiling the results into a structured, downloadable PDF report.
The report includes:
These reports are ready to be shared directly with auditors or internal stakeholders—no additional formatting required.
📌 Whether you're preparing for an audit, presenting to leadership, or documenting internal controls, OpsNow helps you maintain compliance documentation effortlessly and accurately.
In cloud environments, resources are constantly created, modified, or deleted—sometimes in ways that violate security or operational policies. If these policy violations are not detected and addressed promptly, they can lead to serious risks such as security breaches, compliance failures, or unnecessary costs.
OpsNow FinOps Plus offers an automated system through its Policy Management feature to help prevent such risks and ensure timely response when violations occur.
Policy reports are automatically generated on a daily, weekly, or monthly schedule, based on user-defined settings. These reports are delivered via email to designated recipients, such as DevOps teams, compliance managers, or security leads.
Each report includes a clear breakdown of compliance status by framework (e.g., GDPR, SOC2, HIPAA), along with detailed lists of non-compliant resources, violated policies, and affected cloud accounts. This ensures that teams can identify and remediate issues as soon as they arise.
For managers or auditors who may not have real-time dashboard access, scheduled email alerts serve as a reliable method for staying updated and maintaining policy oversight across AWS, Azure, and GCP environments.
No, with OpsNow Policy Management, you no longer need to manually check the compliance status of each cloud account.
The feature automatically scans your entire multi-cloud environment (including AWS, Azure, and GCP) and generates compliance reports based on selected standards like GDPR, HIPAA, SOC2, and AWS Well-Architected.
Reports are visually organized to show which items are compliant, non-compliant, or unprocessed, allowing operations and security teams to quickly detect and respond to policy violations.
🔎 With this automation, you can eliminate repetitive manual checks and gain real-time visibility into cloud policy compliance status, reducing security and audit risks across your organization.
Policy Management in OpsNow FinOps Plus automatically audits cloud environments—across AWS, Azure, and GCP—for compliance with security, operational, and governance policies, and generates actionable reports.
This feature helps organizations operating complex multi-cloud infrastructures to monitor policy violations proactively, reduce manual compliance checks, and streamline audit responses with automated, up-to-date reports.
If you no longer wish to use OpsNow, you can permanently delete your account directly through the [Profile] menu. Once deleted, all account-related data is permanently removed and cannot be recovered.
OpsNow offers Multi-Factor Authentication (MFA) to enhance account security by requiring a second layer of verification in addition to your password. Enabling MFA helps prevent unauthorized access and protects your account from identity theft.
💡 For improved security, we recommend enabling MFA for all users in your organization.
OpsNow allows users to change their display name (User Name) directly from the [Profile] menu. This name is used throughout the platform to identify you in dashboards, team views, and collaboration features.
To update your user name, follow these steps:
Once updated, your new name will be reflected in:
💡 Your user name is separate from your email address and can be updated anytime by the account owner. It helps personalize your OpsNow experience and improve clarity during collaboration.
To configure SAML-based Single Sign-On (SSO) in OpsNow, you need to input certain SAML metadata values into your organization's Identity Provider (IdP) settings. These values are provided within the [Authentication] menu once SSO is enabled.
Here are the key values:
These values are auto-generated when you enable [SSO Login] in OpsNow and can be copied easily using the provided copy buttons.
💡 Tip: Share these values with your IdP administrator to streamline the SSO configuration process. Once configured, users can log in to OpsNow via your internal authentication system using the SSO login option.
OpsNow supports SAML 2.0-based Single Sign-On (SSO), allowing seamless integration with your company’s Identity Provider (IdP) for secure and centralized user authentication.
To enable SSO, follow these steps:
Once enabled, users can sign in via the SSO login button on the OpsNow login page without entering individual usernames or passwords. All authentication is handled through your internal IdP system.
This setup enhances security, simplifies user access, and enables centralized identity management for your cloud environment.
OpsNow provides a secure way to create and manage API keys that allow external systems or automation tools to access cloud resources.
You can perform all API key operations in the [API Key] menu by following these steps:
monitoring-tool-key).The full API key is displayed only once at the time of issuance, so be sure to copy and store it in a secure location.
Once created, you can manage your keys by:
API keys are especially useful for integrating with DevOps pipelines, third-party monitoring tools, or cost analysis systems that require secure, token-based access.
OpsNow automatically tracks and stores organization-level changes to support auditability and security compliance.
You can view this information under [Security > Organization History], including:
This feature is critical for maintaining a secure and transparent operational record within your cloud environment. It helps identify unauthorized actions, supports audits, and prevents misconfiguration or abuse of admin privileges.
All change logs are stored automatically in real time, and no manual setup is required to start tracking.
Yes. OpsNow allows administrators and authorized users to track login and logout activity of all team members within the organization.
Go to [Security > Member Activity] to access the following details:
This feature is essential for organizational security audits, detecting unusual access, and maintaining cloud compliance. You can use it to:
Security teams can leverage this information for real-time monitoring and fast incident response.
In OpsNow, users can easily track their personal login and logout activity through the security panel.
Go to [Security > My Activity] to view:
This feature helps users verify that their account is being accessed from trusted locations only. If an unknown or suspicious IP address appears, it can prompt immediate security investigation or password reset.
For administrators, these logs are valuable for auditing login patterns, identifying compromised accounts, and ensuring cloud security compliance.
What features does the Security menu offer?
The Security menu in OpsNow provides a centralized dashboard where users and administrators can monitor all security-related activity logs across accounts and organizations. It includes the following tabs:
This functionality is especially useful for auditing, abnormal login detection, and organizational security management in cloud environments.
AutoSavings is built with a strong focus on security and least-privilege access when connecting to your AWS environment. It requires minimal permissions to analyze your usage and optimize costs safely and efficiently.
ReadOnlyAccess, to collect:ec2:PurchaseReservedInstancesOfferingec2:ModifyReservedInstancesec2:SellReservedInstancesThese are granted explicitly and transparently, and customers can review or revoke them at any time.
AutoSavings currently supports Amazon Web Services (AWS) only.
It is purpose-built to optimize AWS cloud costs through the following capabilities:
AutoSavings is designed to maximize cost savings on AWS by leveraging commitment-based pricing models—ideal for organizations with underutilized resources or complex usage patterns.
Support for other major cloud service providers such as Microsoft Azure and Google Cloud Platform (GCP) is on the roadmap and will be added in future updates.
AutoSavings automatically reduces AWS cloud costs by analyzing your usage patterns and executing commitment-based optimization strategies—all without manual effort.
With this automated approach, AutoSavings enables organizations to realize consistent cloud savings without needing to manage purchases, adjustments, or resales manually.
Most cloud account connection issues in OpsNow FinOps Plus are caused by insufficient IAM permissions, missing API configurations, or incomplete setup steps.
Please check the following based on your cloud provider:
user_impersonation are granted in the App Registration.📌 These issues are typically related to cloud security configurations.
If the problem persists, please reattempt the connection using an admin-level account or contact your cloud security administrator.
OpsNow FinOps Plus allows you to register and manage multiple cloud accounts across AWS, Azure, and GCP individually.
For AWS, you can conveniently register multiple linked accounts simultaneously by connecting a Management Account.
Once the Management Account is authorized, all associated Linked Accounts are automatically added, enabling efficient operations even in large-scale multi-account environments.
Azure and GCP accounts follow individual setup processes, but once registered, all accounts are visualized and managed through a unified dashboard, providing clear insights across your entire cloud infrastructure.
This setup helps teams and organizations standardize FinOps practices across multiple clouds and business units.
To connect a Google Cloud Platform (GCP) account to OpsNow FinOps Plus, you need to follow a step-by-step process that enables cost and usage data collection via BigQuery. The required steps are:
Once completed, OpsNow will automatically retrieve GCP cost and usage data, enabling detailed FinOps analysis and optimization.
To integrate your Azure account with OpsNow FinOps Plus, you need to prepare specific credentials obtained from the Azure Portal. These credentials allow OpsNow to securely access your usage and billing data.
📌 Once all credentials are correctly registered in OpsNow, the system will begin automatic cost and usage data collection from Azure.
OpsNow FinOps Plus provides a fully automated AWS account integration using a CloudFormation stack, eliminating the need for manual role or policy configuration.
📌 All configuration is handled through a single CloudFormation execution, making the process fast, secure, and reliable.
In OpsNow FinOps Plus, you can connect your AWS, Azure, or GCP account to enable automated usage tracking, cost analysis, and optimization insights. Follow these steps:
After registration, OpsNow will start collecting your cloud resource and cost data automatically for FinOps automation.
OpsNow FinOps Plus requires access to your AWS, Azure, or GCP account in order to collect and analyze your cloud billing and usage data. This connection is essential to enable automated cloud cost optimization and FinOps workflows.
By connecting your cloud account, you unlock the following benefits:
🔍 Connecting your cloud account is the first step toward adopting FinOps. Without it, OpsNow cannot provide the visibility or recommendations needed to control your cloud spending.
Yes. OpsNow allows you to create custom roles that grant limited access to specific menus such as Billing, Resources, or User Management.
📌 This is especially useful for organizations that manage cloud operations across finance, security, and engineering teams, allowing each team to see and act only on what they need.
How can I quickly set up different member configurations for each organization?
OpsNow allows you to assign users and roles during the organization creation process, enabling fast setup of team structures.
You can also import predefined role templates or duplicate existing group settings to apply access policies more efficiently.
📌 This feature is especially useful for managing multiple organizations or global teams, significantly reducing setup time while improving administrative efficiency and access control.
In OpsNow FinOps Plus, when a team member leaves the company, changes roles, or an external partnership ends, you can remove their access to cloud data by deleting the user from the organization.
This is an essential step for maintaining security and access control.
📌 This feature is especially important for:
In OpsNow FinOps Plus, inviting a user as an Owner or as a General User determines the level of control they have within the organization. This distinction ensures proper role-based access control and helps minimize security risks.
OpsNow FinOps Plus supports multi-organization (Organization) architecture, allowing you to operate separate cloud environments within a single account while applying granular access controls per organization.
In OpsNow FinOps Plus, the User Group feature enables administrators to manage large numbers of accounts more efficiently by grouping users with similar roles or responsibilities. This greatly reduces repetitive tasks and ensures consistent access control.
Yes. OpsNow FinOps Plus provides fine-grained access control to help you securely share cloud data with external collaborators while maintaining strict organizational boundaries.
In OpsNow FinOps Plus, you can securely invite new team members or external partners to your organization with just their email address.
📌 During the invitation process, you can assign a specific role and organization to ensure least-privilege access is granted.
Yes. If you ignore the resource optimization recommendations provided by OpsNow FinOps Plus, your organization may face significant financial and operational risks in managing cloud infrastructure.
The Resource Optimization menu in OpsNow FinOps Plus is more than just a cost report.
→ It is a proactive cost control tool, and
→ A key enabler of operational efficiency across multi-cloud environments.
By regularly reviewing and applying the recommendations, you can maximize ROI on your cloud investment.
OpsNow FinOps Plus allows you to customize optimization analysis criteria based on your organization’s policies and cloud environment.
You can define thresholds for resource usage, analysis duration, and classification logic to generate tailored cost-saving insights.
You can modify these settings directly from the
Optimization > Settings menu inside the OpsNow FinOps Plus console.
OpsNow FinOps Plus updates its resource optimization analysis once daily.It uses the latest usage data to evaluate cost-saving opportunities across AWS, Azure, and GCP.
In addition to daily automation, you can run manual analysis after major deployments, cost reviews, or infrastructure changes to ensure optimization recommendations are always relevant and accurate.
Yes. The optimization recommendations (Right Sizing) provided by OpsNow FinOps Plus are cost-saving suggestions and do not automatically apply changes to your cloud resources.
You will need to manually implement the recommendations using your cloud console or IaC tools.
t3.xlarge → t3.mediumOpsNow will soon support workflow integration for automatic execution.
This will allow organizations to apply changes more efficiently while aligning with internal security policies and approval procedures.
OpsNow FinOps Plus automatically calculates the estimated cost savings (Saving Potential) for each optimization recommendation.
This provides organizations with a clear, data-driven projection of how much monthly cost could be reduced by following the suggested changes.
OpsNow FinOps Plus allows you to customize optimization analysis settings based on your organization’s policies and workload characteristics.
This helps ensure that Right Sizing and Idle Resource detection reflect your actual operational needs, improving both accuracy and trust in recommendations.
📌 Customizing these settings helps you reduce noise in recommendations and focus on high-impact cost-saving opportunities, making it a key enabler of effective FinOps practices.
The Exclusion Tag feature in OpsNow FinOps Plus allows users to exclude specific resources from optimization analysis.
This ensures that critical infrastructure or sensitive assets are not mistakenly flagged for cost-saving actions, supporting safe and accurate optimization.
env=production, tier=core, keep=true
📌 Exclusion Tags help improve the precision and trustworthiness of optimization analysis, ensuring that critical workloads remain stable while maximizing cost efficiency where appropriate.
OpsNow FinOps Plus automatically identifies unused cloud resources that are no longer in active use or have lost their associations.
This helps prevent unnecessary cloud spending and supports proactive cost optimization.
OpsNow evaluates resource-specific conditions across each cloud provider to determine unused status:
📌 Unused resources are often a hidden source of cloud waste.
By leveraging OpsNow’s detection engine, organizations can quickly identify and remove redundant assets, even across complex multi-cloud environments.
OpsNow FinOps Plus automatically recommends Modernize actions when an instance is running on an older generation and there is a newer, more cost-effective instance type available that offers the same or better performance.
This helps organizations reduce cloud costs without compromising workload stability.
t2.micro → t3.microm4.large → m6a.largeD2s_v3 → D2as_v5📌 Modernize is a key strategy for reducing infrastructure costs without altering performance, making it especially effective for long-running workloads and legacy environments.
The Resource Optimization menu in OpsNow FinOps Plus identifies overprovisioned cloud resources and recommends downsizing to more cost-efficient instance types based on actual usage data.
This feature helps reduce unnecessary spending by detecting resources that are consistently underutilized relative to their specifications.
t3.xlarge → t3.medium,m6a.2xlarge → m6a.large, etc.📌 Downsize is a core strategy for cloud cost optimization, allowing organizations to maintain performance while reducing infrastructure costs.
OpsNow FinOps Plus automatically detects underutilized or inactive cloud resources (Idle Resources) across multi-cloud environments.
This feature helps organizations eliminate unnecessary cloud spending by identifying resources that consistently show low usage over a defined period.
If these metrics remain below the defined threshold continuously, the resource is flagged as idle and is recommended as a cost optimization target.
📌 Idle resource detection is a proactive feature that helps prevent unnecessary costs,
while improving infrastructure efficiency and cloud governance.
OpsNow FinOps Plus analyzes the utilization and operational status of cloud resources and classifies cost-saving opportunities into the following four optimization types:
These recommendations are automatically generated based on performance metrics defined by each cloud vendor (AWS, Azure, GCP).
Users can also configure custom thresholds such as CPU below 10% for over 30 days, depending on organizational policy.
📌 These optimization types help organizations eliminate waste,
while turning resource insights into actionable cost savings across multi-cloud environments.
The Resource Optimization menu in OpsNow FinOps Plus automatically analyzes the utilization and sizing of major compute and storage resources across multi-cloud environments, helping identify cost-saving opportunities.
Below are the key supported resources by cloud provider:
These core infrastructure components often represent the bulk of cloud spending.
OpsNow helps detect inefficiencies such as overprovisioned resources, unused assets, and outdated instance types, and provides actionable optimization recommendations including Idle, Downsize, and Modernize suggestions.
📌 OpsNow analyzes a wide range of resources across AWS, Azure, and GCP, and provides optimization recommendations tailored to the characteristics of each cloud provider.
OpsNow FinOps Plus – Resource Optimization is an automated optimization tool designed to reduce unnecessary cloud infrastructure costs.
Unlike simple resource listings, this menu delivers actionable savings insights by identifying inefficiencies and recommending concrete cost-saving actions.
📌 The Resource Optimization menu is more than just a reporting tool—
it’s a strategic platform for cost-saving execution and infrastructure governance.
Yes,.
In the Resource Usage menu of OpsNow FinOps Plus, you can filter cloud resources based on their assigned Tag Key/Value pairs to isolate and analyze specific sets of assets — such as those tied to a particular team, project, or environment.
Environment=Prod, Team=FinOps, Owner=lee.hjus-east-1 under a specific AWS account where Team=DevOps
OpsNow FinOps Plus provides users with access to up to 13 months of historical cloud resource usage data by default.
This includes changes in resource status, specifications, and instance count — all available in daily or monthly views for precise trend analysis.
📝 Note: Retention policies may vary depending on plan type or customization options. Long-term data access can be configured upon request.
📌 Summary
OpsNow provides powerful tools for tracking cloud resource usage history over time, helping organizations detect trends, reduce waste, and support cost optimization strategies with long-term data.
The Resource Usage menu in OpsNow FinOps Plus enables users to filter and explore cloud resources across AWS, Microsoft Azure, and Google Cloud Platform (GCP) using multiple dimensions.
These filters help improve operational visibility, support cost optimization, and allow for precise resource tracking across complex cloud environments.
us-east-1, korea-central, asia-northeast1)owner=kim.jh, project=marketing, env=prod
us-west-2 tagged with project=devops under Account A"These filters apply not only to the Current view but also to the History tab, allowing users to analyze usage trends over time.
📌 Summary
OpsNow’s powerful filtering capabilities allow users to narrow down cloud resources with precision and speed.
This makes it easier to identify idle, overprovisioned, or underutilized assets, and take timely actions for optimization and governance.
The Resource Usage menu in OpsNow FinOps Plus provides a vendor-specific overview of resource data across AWS, Microsoft Azure, and Google Cloud Platform (GCP).
Users can monitor key attributes such as instance specifications, usage status, network details, tags, and billing type — helping identify overprovisioned or idle resources at scale.
OpsNow automatically collects resource usage and metadata from each cloud provider using their official APIs, ensuring up-to-date visibility.
When new regions or resource types are introduced, data collection may be delayed based on provider-side availability:
This ensures that organizations have near real-time access to resource data, which supports optimization efforts, idle instance detection, and operational accountability.
The Resource Usage menu in OpsNow FinOps Plus enables organizations to view detailed resource data for AWS, Microsoft Azure, and Google Cloud Platform (GCP) environments.
It provides a vendor-specific interface where users can easily analyze the status, specifications, network details, and tagging information of cloud assets to optimize resource usage and reduce costs.
Each resource entry includes key metadata such as:
🔹 AWS
🔹 Azure
🔹 GCP
The Resource Usage menu is more than a static inventory; it provides actionable insight into cloud resource optimization and supports proactive FinOps decision-making.
OpsNow FinOps Plus enables structured resource management using tag-based filtering, allowing you to organize and monitor cloud resources by department, team, project, or individual owner.
This tagging system is essential for effective cost allocation, accountability, and operational control.
Department, Project, Owner, or Environmentproject:marketing, owner:kim.jh, env:prodUsing tag-based views, organizations can:
📌 Summary
OpsNow provides a powerful tagging framework that aligns cloud resource management with your organizational structure, enabling clear cost visibility, operational accountability, and governance at scale.
OpsNow FinOps Plus helps you easily identify and clean up idle cloud instances by allowing you to filter based on
resource status and launch time, making it easier to eliminate unused infrastructure and reduce waste.
Use the Status column to quickly filter out non-active instances such as:
stoppeddeallocatedTERMINATEDThis makes it easy to identify virtual machines or environments that are no longer running and ready for decommissioning.
With the Launch Time column, you can locate instances created before a specific date,
allowing you to surface:
📌 Summary
By combining filters on status and launch time, OpsNow enables you to efficiently detect and remove idle cloud resources,
improving cost control and simplifying infrastructure management.
OpsNow FinOps Plus offers automatic optimization recommendations in the Resource Usage menu, allowing you to identify overprovisioned instances and uncover opportunities to reduce unnecessary cloud spend.
Each cloud instance is automatically analyzed and assigned an optimization status:
These recommendations are generated based on live usage data and vendor-specific instance type benchmarks, making them highly actionable for both technical and financial teams.
📌 Summary
OpsNow helps eliminate waste by automatically detecting oversized infrastructure and presenting clear, data-backed guidance on how to reduce costs and improve cloud efficiency.
OpsNow FinOps Plus helps organizations gain clear visibility into resource usage across major cloud providers,
including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP).
Each provider's resources can be explored based on key operational criteria.
📌 Summary
OpsNow provides the structure and insight needed to manage cloud assets efficiently across multi-cloud environments,
enabling both technical and financial stakeholders to make informed, cost-effective decisions.
Yes. OpsNow FinOps Plus allows users to monitor AWS, Azure, and GCP cloud resources through vendor-specific views,
enabling easy identification of potentially duplicated or idle resources based on key attributes such as name, tag, type, and status.
Each cloud vendor (AWS, Azure, GCP) provides a dedicated view, where resources can be filtered or sorted based on:
web-01, web-02)t3.medium)OpsNow enables quick identification of inactive resources using the Status column:
stoppeddeallocatedTERMINATEDBy applying filters, users can isolate idle instances and take action to avoid unnecessary cloud spend.
📌 Summary
While OpsNow separates views by cloud vendor, it offers a structured attribute-based analysis that helps users
efficiently detect redundant infrastructure and unused assets within each environment.
This approach supports smart resource optimization and cost control across multi-cloud operations.
In OpsNow FinOps Plus, the History tab provides a clear, visualized view of daily changes in resource counts across AWS, Azure, and Google Cloud Platform (GCP).
It helps organizations understand infrastructure trends by displaying how the number of active resources fluctuates over time — by region, account, or product type.
t3.medium, Standard_D2as_v4, or e2-microOpsNow's visualized cloud usage history enables better operational insight across multi-cloud environments.
By tracking changes over time, teams can respond more proactively to usage trends and make informed decisions around infrastructure scaling.
OpsNow FinOps Plus provides comprehensive and cloud-specific details for resources across AWS, Microsoft Azure, and Google Cloud Platform (GCP).
All resource data is presented in a customized, vendor-aware table format, enabling teams to easily understand configuration states and make informed operational decisions.
By applying custom column structures per cloud vendor, OpsNow ensures a clear, standardized view across multi-cloud environments.
This layout significantly improves the speed and accuracy of resource audits, security assessments, and cost optimization initiatives.
In OpsNow FinOps Plus, every cloud instance includes both status information and automated optimization recommendations.
This helps FinOps teams quickly identify underutilized or inefficient cloud resources and take action to reduce costs.
Each instance displays its current operational state, such as:
running: actively in usestopped: manually shut downdeallocated: resources released (common in Azure VMs)TERMINATED: instance has been deleted (seen in AWS/GCP)These status indicators make it easy to spot idle or orphaned resources, which often generate unnecessary costs.
Based on resource specifications and actual usage patterns, OpsNow suggests specific optimization actions:
Downsize: The instance is over-provisioned for its current workload → recommend switching to a smaller instance typeModernize: The instance is running on an outdated type → recommend migrating to a newer, more efficient typeNoReview: Optimization analysis has not yet been applied → pending further reviewWith these insights, you can identify cost-saving opportunities such as resizing or modernizing compute resources.
For organizations managing a large number of cloud assets, reviewing these optimization suggestions regularly can lead to significant monthly savings—often in the thousands of dollars.
Yes, OpsNow FinOps Plus allows you to easily filter and compare cloud resource usage across AWS, Azure, and Google Cloud (GCP).
The platform provides a standardized table view, enabling you to analyze usage patterns regardless of the cloud vendor or service type.
OpsNow converts multi-cloud resource data into a unified structure.
This lets you compare usage, status, and optimization opportunities side-by-side.
Examples:
With this visibility, you can identify unused or inefficient cloud resources, analyze usage distribution by region or service, and make data-driven decisions to optimize cost.
OpsNow FinOps Plus is a multi-cloud optimization platform that enables unified monitoring and analysis of cloud resources across Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP) — all within a single console.
Here are the key resource types supported by each cloud provider:
By standardizing the way multi-cloud resources are displayed and analyzed, OpsNow provides centralized visibility and control across all cloud environments.
This enables FinOps teams to monitor usage, optimize costs, and manage operations efficiently without switching between cloud provider consoles.
The Resource Usage menu in OpsNow FinOps Plus provides a unified interface to view and analyze cloud infrastructure resources across AWS, Azure, and GCP. It is designed to help organizations manage their multi-cloud environments more efficiently and uncover cost optimization opportunities. Key features include:
Consolidate and view AWS EC2, Azure VMs, GCP instances, and more — all in one dashboard.
You can filter by region, account (subscription/project), product type, and tags to find specific resources quickly.
Each instance includes comprehensive operational data, such as:
The system automatically analyzes each resource and displays optimization recommendations such as:
Downsize: Reduce over-provisioned resourcesModernize: Switch to newer, more cost-effective typesNoReview: Awaiting analysisThe History tab provides usage trend graphs by day, week, or month.
Minimum, maximum, and average usage values are also shown to help track usage spikes and align with budget planning.
Classify resources by business unit, project, owner, or purpose using custom tags.
This supports chargeback, responsibility mapping, and operational governance across teams.
Overall, the Resource Usage menu supports not just visibility but also actionable insights for right-sizing and governance.
It enables organizations to make data-driven decisions about cloud resource operations across vendors and regions.
Yes, OpsNow FinOps Plus’s My Commitments feature allows you to export all commitment-related data as Excel (.xlsx) or CSV files for detailed reporting, internal collaboration, or external audits.
📌 You can export data exactly as filtered and sorted on the screen.
Each tab — Recommendations, Coverage, Utilization, and Inventory — supports independent data export.
OpsNow FinOps Plus offers a powerful feature within the My Commitments menu that identifies services or accounts with high On-Demand usage and provides data-driven recommendations on how switching to commitment plans (e.g., Savings Plans, Reserved Instances) could reduce your cloud spending.
📌 This feature is especially valuable when On-Demand costs are steadily rising.
It clearly answers:
“How much could we save right now by switching to a commitment?”
The Coverage tab in OpsNow FinOps Plus – My Commitments provides a clear visualization of commitment coverage across services, accounts, and instance types. This helps organizations detect misaligned commitments and take action before waste or penalties occur.
💬 Example:
“In the Asia Pacific (Seoul) region, the Aurora MySQL service shows 125% commitment coverage, indicating over-provisioning, while EC2 t3.medium instances are still billed as On-Demand, highlighting a gap in coverage.”
Yes. OpsNow FinOps Plus’s My Commitments > Recommendations tab helps organizations optimize cloud costs by recommending the ideal timing and amount of additional commitment purchases (e.g., Savings Plans or Reserved Instances). These insights are particularly helpful for financial and cloud operations teams looking to improve cost efficiency.
All recommendations are generated by OpsNow Insight AI, which analyzes:
Each recommendation includes detailed quantitative metrics such as:
💬 Example AI-generated suggestion:
“Based on your average usage over the last 3 months, an additional $1,000/month in commitments is expected to yield approximately 12% in monthly savings (ROI 4.5x, +8% coverage improvement).”
🔍 These insights enable organizations to make data-driven decisions on cloud commitment purchases, ensuring maximum cost savings and resource efficiency. Thanks to OpsNow Insight AI, users can confidently plan and justify long-term commitment strategies with clearly measurable outcomes.
OpsNow FinOps Plus – My Commitments provides proactive monitoring of commitment expiration dates (e.g., Reserved Instances, Savings Plans). The platform automatically flags commitments that are set to expire within 30 days and delivers email alerts to help teams take timely action.
This feature is especially useful for preventing situations where key commitments expire without renewal, causing cloud resources to fall back to costly On-Demand pricing.
The My Commitments feature in OpsNow FinOps Plus automatically detects cloud commitments that are not being fully utilized and flags them as Underutilization Risk. This feature is especially effective in identifying commitments that may incur penalties due to underuse, enabling teams to take early action and avoid unnecessary costs.
The Recommendations tab in OpsNow FinOps Plus > My Commitments helps organizations identify the most cost-effective AWS commitment options—such as Savings Plans and Reserved Instances—based on actual cloud usage patterns. These recommendations are powered by OpsNow Insight AI, which performs advanced analysis to deliver personalized suggestions with high accuracy.
📌 OpsNow FinOps Plus offers a My Commitments dashboard that helps you track the real-time utilization of your cloud savings commitments such as Reserved Instances (RIs) or Savings Plans across AWS, Azure, and GCP.
Through this feature, you can view key indicators for each active commitment:
If any commitment shows a low utilization rate (e.g., below 50%), you’ll receive a Below Threshold Alert warning you of potential waste or underutilization.
💡 This allows you to identify and address inefficient commitments in advance, align your usage with your contracts, and improve your overall cloud cost efficiency.
My Commitments is a unified management feature in OpsNow FinOps Plus that helps organizations maximize the value of their cloud commitments—such as Savings Plans, Reserved Instances (RIs), and Committed Use Discounts (CUDs)—while minimizing waste.
It solves key challenges faced by cloud finance and operations teams:
📌 My Commitments supports AWS, Azure, and GCP, and helps organizations take control of their commitment strategy—ensuring efficient usage, timely renewals, and data-driven optimization.
Yes, you can.
In OpsNow FinOps Plus, the Budgets menu allows you to export budget settings and actual usage data in CSV or Excel format, making it easy to use the data for external accounting reports or internal analysis.
✅ Exported data includes:
📌 You can export the data directly from the budget detail view with a single click. This feature is especially helpful for finance teams or during external audits.
Currently, OpsNow FinOps Plus does not provide a built-in approval workflow for creating or updating budget rules.
However, 📌 role-based access control (RBAC) is supported to manage who can create, edit, or view budgets.
✅ Permission Configuration Examples:
📌 An approval flow feature (e.g., budget draft → approver review → apply) is under consideration for future releases.
Yes, OpsNow FinOps Plus supports automatic email delivery of budget reports organized by team or department.
✅ What is the Budget Report Auto-Send feature?
This feature allows you to automatically generate and send a summary of each team or department's budget status—
including usage, budget consumption rate, and forecasted overspend—via email on a daily or weekly basis.
📌 Key capabilities:
This helps teams monitor their budget performance independently, proactively manage cost overruns, and improve transparency and accountability in cloud financial operations.
Yes, OpsNow FinOps Plus allows you to apply automatic growth rates when setting up budgets.
✅ What is the Budget Growth Rate feature?
This feature enables budgets to automatically increase over time based on a predefined percentage—useful for growing workloads or scaling projects.
Typical use cases include:
Example:
January: $1,000 → February: $1,050 → March: $1,102
You can choose between cumulative or fixed increase types based on your budgeting policy.
⚙️ Growth rates can be set when creating or editing a budget rule, by enabling the “Growth Rate” option and entering a custom percentage (e.g., 2%, 5%).
📌 This helps teams proactively manage cost expectations and align budget plans with business growth.
Yes, OpsNow FinOps Plus allows you to both duplicate and edit existing budget rules easily.
✅ Edit Budget Rule
You can modify settings such as:
Edits can be made at any time, and changes take effect immediately.
🔁 Duplicate Budget Rule
If you need to create a similar rule for another team or account, you can simply copy an existing budget rule to save time. This is especially helpful when managing multiple projects with similar cost structures.
📌 This functionality helps standardize budget policies across the organization while reducing repetitive setup tasks.
Yes, OpsNow FinOps provides a Budget Group feature that allows you to organize multiple budgets under a shared department, team, or project.
With Budget Groups, you can:
UX Team, Project Phoenix, QATEST-Forecasted)📌 For example:
You can create a group named Marketing and add separate monthly budgets for AWS EC2, Azure VM, and GCP BigQuery—all tracked under the same group.
This is especially useful for enterprises with complex teams or cross-cloud operations, enabling centralized visibility with decentralized control.
Yes, OpsNow FinOps allows you to define budgets using detailed scope filters, enabling precise control over which costs are tracked and monitored.
When creating a budget, you can configure filters using the following dimensions:
us-east-1 or ap-northeast-2department=Marketing) to isolate spend for specific teams or projects📌 Examples
AWS / ap-northeast-2 / EC2 onlyTeam: FinOpsThis flexibility helps organizations manage cost accountability across departments, regions, and workloads while reducing noise from unrelated spend data.
You can check the alert history directly from the "Alerts" tab on the Budget Detail page in OpsNow FinOps.
Each notification is listed with the following details:
You can also filter, search, and sort the alert history to quickly find specific entries.
📌 Keeping track of alert history helps teams validate when an alert was sent and whether it reached the right stakeholders at the right time.
Yes, you can.
OpsNow FinOps Plus allows you to configure multiple notification channels for a single budget rule.
For example, when a budget reaches 90% of its threshold, alerts can be sent simultaneously through the following channels:
By sending alerts across multiple platforms at once, teams can stay informed in real time and respond quickly to avoid budget overruns.
In OpsNow FinOps Plus, you can configure budget alert thresholds based on usage percentage or absolute dollar amounts, and designate the notification channels and recipients.
📌 Examples of Alert Thresholds
⚙️ How to Configure
🔁 Multiple Channels and Recipients Supported
You can add multiple alert channels and multiple recipients for a single budget item, making it easier to manage alerts at the team level.
📌 By using pre-alerts, you can proactively detect overspending risks before they happen and maintain greater control over your cloud budget.
Yes, OpsNow FinOps Plus allows you to set and manage independent cloud budgets for each department or team.
You can allocate specific budgets to different organizational units—such as marketing, development, or project teams—and track usage, set alerts, and monitor overspending individually for each group.
✅ Example budget scopes:
📌 All configured budgets are visualized separately in the Budgets menu, and email alerts are triggered when projected usage exceeds the defined thresholds.
In OpsNow FinOps Plus, the Budgets menu allows you to easily track actual usage versus your set budgets through intuitive visual graphs.
For each budget item, the following data is clearly visualized:
📊 Budget status is displayed using color-coded progress bars and line charts for quick analysis.
Clicking on each budget reveals detailed breakdowns, including historical spending, thresholds, and notification history.
📌 Supports AWS, Azure, and GCP — all budget usage data can be centrally monitored in one place.
Yes, OpsNow FinOps Plus allows you to configure cloud budgets by month, quarter, or year depending on your financial planning needs.
You can align the budget period with your organization's accounting cycle, enabling precise cost tracking and proactive alerting based on each chosen term.
📅 Supported budget cycles:
🔔 Each cycle includes automatic threshold tracking and preemptive alerts when usage approaches or exceeds your defined limits.
📌 Fully supported across AWS, Azure, and GCP environments.
OpsNow FinOps Plus offers proactive budget alerts to notify you before your cloud spending exceeds your set limits.
This feature helps organizations detect budget overages in advance and take preventive actions before costs spiral out of control.
📊 Example Use Case:
✅ Threshold options:
✅ Supported cloud platforms:
📌 Benefits:
OpsNow FinOps Plus allows you to set budgets with a high level of flexibility across different organizational and resource units. This feature is supported across AWS, Azure, and GCP, and you can apply multiple filters to define budgets by department, project, region, service, or custom tags.
📌 For example, using a combination of Tag = Team:Dev and Product = EC2, you can track the EC2 usage of the Dev team specifically.
📌 By configuring budget units in detail, your organization can achieve precise financial control aligned with your operational structure — ensuring both budget efficiency and proactive oversight.
The Budget feature in OpsNow FinOps Plus enables proactive budget planning and real-time alerting for cloud spend management.
Key capabilities:
This helps organizations control spend effectively and respond quickly to budget overruns.
Yes, you can.
OpsNow FinOps Plus automatically sends an email report summarizing detected cost anomalies.
📧 Email Report Includes:
📌 The report is delivered automatically based on the set schedule (daily or weekly), and you can click through to view full details on the Anomalies dashboard.
Yes, OpsNow FinOps Plus allows you to limit anomaly detection to specific services, accounts, or regions.
🎯 For example:
us-east-1📌 This helps reduce unnecessary alerts and enables you to monitor only where the real cost risks are.
Detection scope filtering is available in both User Rule (manual detection) and AI Rule (automated detection) modes.
AI-based anomaly detection in OpsNow FinOps Plus goes beyond simply identifying abnormal spending—it also provides the possible cause and quantifies the difference between predicted and actual spending in both value and percentage.
For example, if there's a cost spike on a specific date, the system might highlight:
"Region: US-East / Product: EC2 anomaly detected"—clearly showing where and what caused the anomaly.
In the UI, users can easily visualize deviations through a cost trend graph that overlays predicted and actual spending, helping to understand when and how much the deviation occurred.
📌 These insights help teams quickly narrow down the root cause and proactively eliminate unnecessary cost spikes.
An Organization in OpsNow FinOps Plus is a dedicated space where cloud resources, cost data, and policy settings can be independently managed and monitored by specific teams or departments.
Each company account can create up to 10 organizations, and access to each organization is strictly permission-based—only authorized users can view or manage its cloud data.
Organizations are ideal for companies that need to:
With OpsNow, each organization can manage:
You can also assign users to different organizations with role-based access controls, helping you maintain data isolation, accountability, and operational efficiency across multi-cloud environments.
📌 If your company manages multiple teams or departments in the cloud, OpsNow Organizations help you build a scalable and secure FinOps model.
If you no longer wish to use OpsNow, you can permanently delete your account directly through the [Profile] menu. Once deleted, all account-related data is permanently removed and cannot be recovered.
OpsNow allows users to change their display name (User Name) directly from the [Profile] menu. This name is used throughout the platform to identify you in dashboards, team views, and collaboration features.
To update your user name, follow these steps:
Once updated, your new name will be reflected in:
💡 Your user name is separate from your email address and can be updated anytime by the account owner. It helps personalize your OpsNow experience and improve clarity during collaboration.
Yes. OpsNow allows you to create custom roles that grant limited access to specific menus such as Billing, Resources, or User Management.
📌 This is especially useful for organizations that manage cloud operations across finance, security, and engineering teams, allowing each team to see and act only on what they need.
How can I quickly set up different member configurations for each organization?
OpsNow allows you to assign users and roles during the organization creation process, enabling fast setup of team structures.
You can also import predefined role templates or duplicate existing group settings to apply access policies more efficiently.
📌 This feature is especially useful for managing multiple organizations or global teams, significantly reducing setup time while improving administrative efficiency and access control.
In OpsNow FinOps Plus, when a team member leaves the company, changes roles, or an external partnership ends, you can remove their access to cloud data by deleting the user from the organization.
This is an essential step for maintaining security and access control.
📌 This feature is especially important for:
In OpsNow FinOps Plus, inviting a user as an Owner or as a General User determines the level of control they have within the organization. This distinction ensures proper role-based access control and helps minimize security risks.
OpsNow FinOps Plus supports multi-organization (Organization) architecture, allowing you to operate separate cloud environments within a single account while applying granular access controls per organization.
In OpsNow FinOps Plus, the User Group feature enables administrators to manage large numbers of accounts more efficiently by grouping users with similar roles or responsibilities. This greatly reduces repetitive tasks and ensures consistent access control.
Yes. OpsNow FinOps Plus provides fine-grained access control to help you securely share cloud data with external collaborators while maintaining strict organizational boundaries.
In OpsNow FinOps Plus, you can securely invite new team members or external partners to your organization with just their email address.
📌 During the invitation process, you can assign a specific role and organization to ensure least-privilege access is granted.
OpsNow FinOps Plus defines user permissions across three roles: Owner, Admin, and Member. Each role determines what a user can see or manage within an organization.
No, there is no limit to the number of users you can invite to your organization in OpsNow FinOps Plus.
You can freely add internal team members, departments, or external partners to collaborate within your cloud environment.
Each user is assigned a role-based access level (RBAC) at the time of invitation, including:
This structure allows you to safely manage a large number of users while maintaining clear access control and governance.
📌 OpsNow is designed to scale with your team—whether you're managing a small startup or a large enterprise with cross-functional cloud teams.
Yes. In OpsNow, a single company account can create up to 10 organizations, each acting as an independent workspace for managing cloud cost analysis, resource usage monitoring, and governance policies.
This feature is ideal for enterprises managing multiple departments or regional teams, as it enables you to separate cloud visibility and control by organizational unit.
Each organization allows you to assign user permissions independently, helping you enforce access control and limit visibility to only relevant data.
✅ Use this feature to optimize multi-team operations, improve cost governance, and maintain security across your cloud environments.
Yes, OpsNow FinOps Plus allows you to delete organizations that are no longer in use. To delete an organization, go to [Settings > Organizations], select the organization you want to delete, and click [Delete Organization] at the bottom of the detail page.
🧩 Important reminders before deleting an organization:
💡 When should you delete an organization?
✅ Deleting unused organizations regularly helps maintain cost visibility, improve security, and optimize cloud management structure in complex environments.
In OpsNow FinOps Plus, when a user no longer requires access—due to offboarding, contract changes, or inactivity—you can either deactivate or remove their account.
While both methods serve to protect your organization’s data, they differ in terms of how the account is handled.
📌 Regularly deactivating or removing unused accounts helps prevent unauthorized access and strengthens your organization’s overall security posture.
Yes, OpsNow FinOps Plus’s My Commitments feature allows you to export all commitment-related data as Excel (.xlsx) or CSV files for detailed reporting, internal collaboration, or external audits.
📌 You can export data exactly as filtered and sorted on the screen.
Each tab — Recommendations, Coverage, Utilization, and Inventory — supports independent data export.
OpsNow FinOps Plus offers a powerful feature within the My Commitments menu that identifies services or accounts with high On-Demand usage and provides data-driven recommendations on how switching to commitment plans (e.g., Savings Plans, Reserved Instances) could reduce your cloud spending.
📌 This feature is especially valuable when On-Demand costs are steadily rising.
It clearly answers:
“How much could we save right now by switching to a commitment?”
The Coverage tab in OpsNow FinOps Plus – My Commitments provides a clear visualization of commitment coverage across services, accounts, and instance types. This helps organizations detect misaligned commitments and take action before waste or penalties occur.
💬 Example:
“In the Asia Pacific (Seoul) region, the Aurora MySQL service shows 125% commitment coverage, indicating over-provisioning, while EC2 t3.medium instances are still billed as On-Demand, highlighting a gap in coverage.”
Yes. OpsNow FinOps Plus’s My Commitments > Recommendations tab helps organizations optimize cloud costs by recommending the ideal timing and amount of additional commitment purchases (e.g., Savings Plans or Reserved Instances). These insights are particularly helpful for financial and cloud operations teams looking to improve cost efficiency.
All recommendations are generated by OpsNow Insight AI, which analyzes:
Each recommendation includes detailed quantitative metrics such as:
💬 Example AI-generated suggestion:
“Based on your average usage over the last 3 months, an additional $1,000/month in commitments is expected to yield approximately 12% in monthly savings (ROI 4.5x, +8% coverage improvement).”
🔍 These insights enable organizations to make data-driven decisions on cloud commitment purchases, ensuring maximum cost savings and resource efficiency. Thanks to OpsNow Insight AI, users can confidently plan and justify long-term commitment strategies with clearly measurable outcomes.
OpsNow FinOps Plus – My Commitments provides proactive monitoring of commitment expiration dates (e.g., Reserved Instances, Savings Plans). The platform automatically flags commitments that are set to expire within 30 days and delivers email alerts to help teams take timely action.
This feature is especially useful for preventing situations where key commitments expire without renewal, causing cloud resources to fall back to costly On-Demand pricing.
The My Commitments feature in OpsNow FinOps Plus automatically detects cloud commitments that are not being fully utilized and flags them as Underutilization Risk. This feature is especially effective in identifying commitments that may incur penalties due to underuse, enabling teams to take early action and avoid unnecessary costs.
The Recommendations tab in OpsNow FinOps Plus > My Commitments helps organizations identify the most cost-effective AWS commitment options—such as Savings Plans and Reserved Instances—based on actual cloud usage patterns. These recommendations are powered by OpsNow Insight AI, which performs advanced analysis to deliver personalized suggestions with high accuracy.
📌 OpsNow FinOps Plus offers a My Commitments dashboard that helps you track the real-time utilization of your cloud savings commitments such as Reserved Instances (RIs) or Savings Plans across AWS, Azure, and GCP.
Through this feature, you can view key indicators for each active commitment:
If any commitment shows a low utilization rate (e.g., below 50%), you’ll receive a Below Threshold Alert warning you of potential waste or underutilization.
💡 This allows you to identify and address inefficient commitments in advance, align your usage with your contracts, and improve your overall cloud cost efficiency.
My Commitments is a unified management feature in OpsNow FinOps Plus that helps organizations maximize the value of their cloud commitments—such as Savings Plans, Reserved Instances (RIs), and Committed Use Discounts (CUDs)—while minimizing waste.
It solves key challenges faced by cloud finance and operations teams:
📌 My Commitments supports AWS, Azure, and GCP, and helps organizations take control of their commitment strategy—ensuring efficient usage, timely renewals, and data-driven optimization.
If your OpsNow FinOps Plus subscription has been temporarily suspended due to non-payment or billing failure, access to platform features may be limited.
However, invoice and billing information can still be accessed through authorized users.
📌 OpsNow supports a flexible billing contact system so that invoices can be securely shared with external stakeholders—even when access to the service is restricted due to payment issues.
In OpsNow FinOps Plus, you can delete a registered credit card from the [Billing > Payment Methods] menu.
However, if the card is currently being used for an active subscription (e.g., AutoSavings or Standard Plan), deletion will be restricted.
📌 To safely delete a registered payment card, make sure to either update the payment method for any linked services, or cancel the related subscription before proceeding.
he method for changing your payment card in OpsNow FinOps Plus depends on your region.
✅ For customers in the US region
Go to [Billing > Payment Method], add a new card, and click [Set Default] to make it the default payment method.
You can also delete the old card using the [Remove] button.
Note: If the card is currently used for an active subscription, such as AutoSavings, you must switch to a new card first before removing the existing one.
→ Card information is securely processed and stored via Stripe.
✅ For customers in the Korea region
Card changes are not available through the system due to StepPay integration.
📩 Please contact [Customer Support] to request a card update.
→ Identity and business validation may be required during the process.
OpsNow FinOps Plus offers different billing methods depending on the customer’s region and subscription plan. Below are the details by plan type:
This invoicing model is ideal for enterprise-scale organizations and is commonly used in B2B SaaS agreements worldwide.
📌 For requests related to invoice details, billing frequency changes, or upgrading your plan, please visit the [Settings > Billing] menu or contact our support team.
If the payment fails, it is necessary to check whether the registered card has not expired.
Please verify the card information in [Billing > Payment Method]. If you update to valid payment card information, the payment will be retried within 1 day.
If there is a payment delay of more than 30 days after invoice issuance, AutoSavings service usage will be suspended.
In case of unpaid invoices for up to 3 months from the invoice date, the subscription will be canceled.
Yes, OpsNow FinOps Plus offers a free trial during promotional periods, allowing first-time users to explore the platform without submitting payment information.
During the trial period, you can access the following core FinOps features without limitations:
📌 Please note that the free trial is only available during specific promotional events.
Once the trial ends, you can continue using the service by selecting an appropriate paid subscription plan.
If the free trial promotion has ended, you can still contact our Customer Support to request a personalized demo.
Our team will guide you through the platform and show you how OpsNow can optimize your cloud operations and reduce costs.
OpsNow collects and securely retains various types of personal and service usage data to provide cloud cost optimization, account management, user support, and security monitoring.
All data is processed based on user consent, legal compliance and global cloud security standards.
OpsNow protects all collected personal information and service records through an encrypted storage and access-controlled security system.
Our data retention and deletion policies are strictly managed in accordance with domestic and international regulations, including the Personal Information Protection Act, the Electronic Financial Transactions Act, and the Protection of Communications Secrets Act.
💡 You may request a data backup or early deletion within 6 months after account deactivation by contacting customer support or your organization admin.
OpsNow retains customer data based on customer type (paid, free, trial) and data category in compliance with global data security standards and relevant privacy laws, including GDPR and Korean data protection regulations.
This includes cloud cost analysis, resource utilization logs, and optimization history.
OpsNow may collect and retain the following personal data:
🔒 These personal details are stored until account deactivation, and are then deleted within the following
Please contact OpsNow Customer Support (CS) or your workspace administrator to submit a request.
OpsNow is committed to protecting customer data through transparent retention and deletion practices that align with legal requirements and industry best practices.
OpsNow offers Multi-Factor Authentication (MFA) to enhance account security by requiring a second layer of verification in addition to your password. Enabling MFA helps prevent unauthorized access and protects your account from identity theft.
💡 For improved security, we recommend enabling MFA for all users in your organization.
To configure SAML-based Single Sign-On (SSO) in OpsNow, you need to input certain SAML metadata values into your organization's Identity Provider (IdP) settings. These values are provided within the [Authentication] menu once SSO is enabled.
Here are the key values:
These values are auto-generated when you enable [SSO Login] in OpsNow and can be copied easily using the provided copy buttons.
💡 Tip: Share these values with your IdP administrator to streamline the SSO configuration process. Once configured, users can log in to OpsNow via your internal authentication system using the SSO login option.
OpsNow supports SAML 2.0-based Single Sign-On (SSO), allowing seamless integration with your company’s Identity Provider (IdP) for secure and centralized user authentication.
To enable SSO, follow these steps:
Once enabled, users can sign in via the SSO login button on the OpsNow login page without entering individual usernames or passwords. All authentication is handled through your internal IdP system.
This setup enhances security, simplifies user access, and enables centralized identity management for your cloud environment.
OpsNow provides a secure way to create and manage API keys that allow external systems or automation tools to access cloud resources.
You can perform all API key operations in the [API Key] menu by following these steps:
monitoring-tool-key).The full API key is displayed only once at the time of issuance, so be sure to copy and store it in a secure location.
Once created, you can manage your keys by:
API keys are especially useful for integrating with DevOps pipelines, third-party monitoring tools, or cost analysis systems that require secure, token-based access.
OpsNow automatically tracks and stores organization-level changes to support auditability and security compliance.
You can view this information under [Security > Organization History], including:
This feature is critical for maintaining a secure and transparent operational record within your cloud environment. It helps identify unauthorized actions, supports audits, and prevents misconfiguration or abuse of admin privileges.
All change logs are stored automatically in real time, and no manual setup is required to start tracking.
Yes. OpsNow allows administrators and authorized users to track login and logout activity of all team members within the organization.
Go to [Security > Member Activity] to access the following details:
This feature is essential for organizational security audits, detecting unusual access, and maintaining cloud compliance. You can use it to:
Security teams can leverage this information for real-time monitoring and fast incident response.
In OpsNow, users can easily track their personal login and logout activity through the security panel.
Go to [Security > My Activity] to view:
This feature helps users verify that their account is being accessed from trusted locations only. If an unknown or suspicious IP address appears, it can prompt immediate security investigation or password reset.
For administrators, these logs are valuable for auditing login patterns, identifying compromised accounts, and ensuring cloud security compliance.
What features does the Security menu offer?
The Security menu in OpsNow provides a centralized dashboard where users and administrators can monitor all security-related activity logs across accounts and organizations. It includes the following tabs:
This functionality is especially useful for auditing, abnormal login detection, and organizational security management in cloud environments.
No. In OpsNow, deleting a connected cloud account does not immediately delete the data that was previously collected from that account.
💡 For example, if you remove an AWS account, you can still view the past 6 months of usage and cost data, but no new billing data, usage metrics, or budget alerts will be generated from that account going forward.
You can set up two-factor authentication (2FA) through the 2FA setup button in the [Settings > Profile] menu.
Session Timeout: Active sessions may expire after a maximum of 1 day.
You can change the Edit button in the Password section of the [Settings > Profile] menu.
Most cloud account connection issues in OpsNow FinOps Plus are caused by insufficient IAM permissions, missing API configurations, or incomplete setup steps.
Please check the following based on your cloud provider:
user_impersonation are granted in the App Registration.📌 These issues are typically related to cloud security configurations.
If the problem persists, please reattempt the connection using an admin-level account or contact your cloud security administrator.
OpsNow FinOps Plus allows you to register and manage multiple cloud accounts across AWS, Azure, and GCP individually.
For AWS, you can conveniently register multiple linked accounts simultaneously by connecting a Management Account.
Once the Management Account is authorized, all associated Linked Accounts are automatically added, enabling efficient operations even in large-scale multi-account environments.
Azure and GCP accounts follow individual setup processes, but once registered, all accounts are visualized and managed through a unified dashboard, providing clear insights across your entire cloud infrastructure.
This setup helps teams and organizations standardize FinOps practices across multiple clouds and business units.
To connect a Google Cloud Platform (GCP) account to OpsNow FinOps Plus, you need to follow a step-by-step process that enables cost and usage data collection via BigQuery. The required steps are:
Once completed, OpsNow will automatically retrieve GCP cost and usage data, enabling detailed FinOps analysis and optimization.
To integrate your Azure account with OpsNow FinOps Plus, you need to prepare specific credentials obtained from the Azure Portal. These credentials allow OpsNow to securely access your usage and billing data.
📌 Once all credentials are correctly registered in OpsNow, the system will begin automatic cost and usage data collection from Azure.
OpsNow FinOps Plus provides a fully automated AWS account integration using a CloudFormation stack, eliminating the need for manual role or policy configuration.
📌 All configuration is handled through a single CloudFormation execution, making the process fast, secure, and reliable.
In OpsNow FinOps Plus, you can connect your AWS, Azure, or GCP account to enable automated usage tracking, cost analysis, and optimization insights. Follow these steps:
After registration, OpsNow will start collecting your cloud resource and cost data automatically for FinOps automation.
OpsNow FinOps Plus requires access to your AWS, Azure, or GCP account in order to collect and analyze your cloud billing and usage data. This connection is essential to enable automated cloud cost optimization and FinOps workflows.
By connecting your cloud account, you unlock the following benefits:
🔍 Connecting your cloud account is the first step toward adopting FinOps. Without it, OpsNow cannot provide the visibility or recommendations needed to control your cloud spending.
Please register the StepBy Guide Viewer Chrome Extension to provide the OpsNow Guide. Detailed instructional balloons are provided for each step of the cloud account registration process, making it easy to complete the registration.
[Install StepBy Guide Viewer Chrome Extension]
You can change permissions in the [Settings > Members] menu or [Settings > Organizations] menu.
The [Members] menu may not be visible depending on the user's permissions, and users can only change permissions for users with the same or lower permissions.
You can change Owner to Admin or Member in the [Members] menu. When changing permissions, you need to set the organization and permissions.
You can change Admin or Member to Owner in the [Members] menu. When permissions are changed, the owner has all permissions for organizations and billing.
You can change Member to Admin or Admin to Member in the [Members] and [Organizations] menus. When changing permissions, different permissions can be granted or changed depending on the organization the user belongs to.
If a user wishes to withdraw voluntarily, they can do so by using the 'Delete Account' function in the [Settings > Profile] menu.
Organizations can be created through the 'Add' button in [Settings > Organizations]. When creating an organization, you need to input the name for the organization.
Yes. You can invite users to the desired organization in the [Settings > Organizations] menu. Users can be granted different permissions for each invited organization.
Owners have permissions for all organizations, so separate organization settings are not possible for them.
No. In OpsNow FinOps Plus, a single cloud account—such as an AWS account, Azure subscription, or GCP project—can only be registered to one organization at a time.
This restriction exists to ensure data integrity, security, and proper governance across all environments.
📌 If multiple teams need access to a shared cloud account, consider:
Data collection will be completed in approximately 24 hours at maximum.
You can check the registered accounts and data collection status in the [Overview] menu.
When registering an AWS account in OpsNow FinOps Plus, permissions are automatically provisioned using an AWS CloudFormation stack.
This ensures that only the minimum required privileges are granted, based on the principle of least privilege, to support functions such as cost analysis, resource monitoring, and tag-based management.
Once the CloudFormation stack is launched from OpsNow, it automatically creates and configures:
ce:Get*, cur:DescribeReportDefinitions, s3:GetObjectec2:Describe*, cloudwatch:ListMetrics, autoscaling:Describe*tag:GetResources, tag:GetTagValuesiam:List*, iam:Get* (for visibility only, not modification)📌 These permissions are read-only and strictly scoped, with no execution or deletion capabilities.
📌 Using CloudFormation for automated IAM role provisioning reduces configuration errors, ensures consistency, and enforces secure and transparent access for cloud cost and usage monitoring.
If you toggle off the marketing consent switch in [Settings > Profile], you will opt-out of receiving marketing communications.
AutoSavings is built with a strong focus on security and least-privilege access when connecting to your AWS environment. It requires minimal permissions to analyze your usage and optimize costs safely and efficiently.
ReadOnlyAccess, to collect:ec2:PurchaseReservedInstancesOfferingec2:ModifyReservedInstancesec2:SellReservedInstancesThese are granted explicitly and transparently, and customers can review or revoke them at any time.
AutoSavings currently supports Amazon Web Services (AWS) only.
It is purpose-built to optimize AWS cloud costs through the following capabilities:
AutoSavings is designed to maximize cost savings on AWS by leveraging commitment-based pricing models—ideal for organizations with underutilized resources or complex usage patterns.
Support for other major cloud service providers such as Microsoft Azure and Google Cloud Platform (GCP) is on the roadmap and will be added in future updates.
Yes. AutoSavings continuously collects and analyzes the most up-to-date cloud usage and cost data.
It automatically tracks your AWS consumption patterns in near real-time, enabling accurate and timely savings recommendations without manual effort. This ensures maximum visibility into your current spending and unlocks continuous optimization opportunities as your environment evolves.
With real-time monitoring, AutoSavings helps you stay proactive in managing cloud costs and identifying waste before it grows.
No special setup is required.
Once you register your cloud account and activate the AutoSavings subscription, AWS cost optimization begins automatically—no manual configuration needed.
However, some savings recommendations may involve actual purchases or changes to your commitments. In these cases, your prior approval may be required. You’ll be notified through the OpsNow console, where you can review and approve the actions before they are applied.
AutoSavings allows you to start optimizing your cloud spend quickly, while still maintaining full control over key decisions.
AutoSavings continuously monitors your AWS usage patterns and updates its optimization strategy on a weekly basis.
Based on the latest data, it adjusts the following:
This weekly optimization cycle ensures that your cost-saving strategy adapts in real time to changing workloads—maximizing efficiency and minimizing waste.
Most traditional cloud cost tools mainly focus on monitoring usage or offering optimization recommendations for Reserved Instances (RI) and Savings Plans (SP). These tools typically rely on the user to take manual action, and they do not guarantee actual savings.
AutoSavings goes beyond simple recommendations by automating the entire optimization process. It uses your real AWS usage patterns to automatically purchase, adjust, or resell RI and SP commitments to generate measurable cost savings—without manual intervention.
In addition, AutoSavings operates under a performance-based pricing model. You are only charged a fee when actual savings are achieved, meaning there’s no risk of paying for ineffective recommendations.
This model ensures that customers experience real financial benefits, while OpsNow shares accountability for the savings performance.
AutoSavings is not just a tool—it’s a trusted optimization partner that delivers continuous, tangible cost reductions.
Yes. With AutoSavings, there is no need for you to manually purchase or resell AWS commitments.
Based on continuous analysis of your AWS usage patterns, OpsNow automatically handles the purchase and resale of Reserved Instances (RI) and Savings Plans (SP) to maximize cost savings.
This fully automated process ensures that you maintain an optimized cost structure without manual effort or risk.
AutoSavings is especially helpful for organizations that lack the time or expertise to manage RI/SP commitments, offering a hands-free, efficient way to control cloud costs.
To enable AutoSavings to automatically resell your unused Reserved Instances (RIs), you must first complete the official seller registration process on the AWS Reserved Instance Marketplace.
There is no "Resell Registration" button within the OpsNow console. Instead, you need to register directly through AWS.
You do not need to manually notify OpsNow after AWS approval—AutoSavings syncs registration status automatically.
However, resale optimization will not begin until AWS seller registration is complete.
AutoSavings is a performance-based cloud cost optimization service built specifically for Amazon Web Services (AWS).
It helps organizations reduce unnecessary cloud spend by automatically optimizing Reserved Instances (RI) and Savings Plans (SP).
AutoSavings follows a Pay-as-you-save model, which means:
This makes it a low-risk, results-driven solution for AWS cost optimization.
If you wish to request a demo, please provide basic information on the demo request page.
Our cloud experts at OpsNow will contact you.