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How do I enable Multi-Factor Authentication (2FA/MFA)?

OpsNow offers Multi-Factor Authentication (MFA) to enhance account security by requiring a second layer of verification in addition to your password. Enabling MFA helps prevent unauthorized access and protects your account from identity theft.

✅ How to enable MFA in OpsNow:

  1. Go to the [Profile] section from the left-side menu.
  2. Scroll down to find the Multi-Factor Authentication section.
  3. Click the [Enable] button.
  4. Scan the displayed QR code using an authenticator app such as Google Authenticator or Microsoft Authenticator.
  5. Enter the 6-digit one-time code (OTP) generated by the app to complete registration.

✅ What happens after activation:

  • Every time you log in, you will be required to enter both your password and the MFA verification code.
  • If we detect login attempts from new devices or suspicious locations, MFA will be triggered automatically.
  • MFA is configured per user and can be enabled without admin intervention.

💡 For improved security, we recommend enabling MFA for all users in your organization.