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Where can I find the information required to set up SSO?

To configure SAML-based Single Sign-On (SSO) in OpsNow, you need to input certain SAML metadata values into your organization's Identity Provider (IdP) settings. These values are provided within the [Authentication] menu once SSO is enabled.

Here are the key values:

  • ✅ Assertion Consumer Service (ACS) URL
    This is the endpoint where OpsNow receives authentication responses from your IdP.
    → Copy this value into the ACS URL field in your IdP configuration.
  • ✅ Entity ID (Service Provider Entity ID)
    This uniquely identifies OpsNow as the service provider.
    → Paste this value into the Entity ID field in your IdP setup.

These values are auto-generated when you enable [SSO Login] in OpsNow and can be copied easily using the provided copy buttons.

💡 Tip: Share these values with your IdP administrator to streamline the SSO configuration process. Once configured, users can log in to OpsNow via your internal authentication system using the SSO login option.