An Organization in OpsNow FinOps Plus is a dedicated space where cloud resources, cost data, and policy settings can be independently managed and monitored by specific teams or departments.
Each company account can create up to 10 organizations, and access to each organization is strictly permission-based—only authorized users can view or manage its cloud data.
Organizations are ideal for companies that need to:
With OpsNow, each organization can manage:
You can also assign users to different organizations with role-based access controls, helping you maintain data isolation, accountability, and operational efficiency across multi-cloud environments.
📌 If your company manages multiple teams or departments in the cloud, OpsNow Organizations help you build a scalable and secure FinOps model.
If you no longer wish to use OpsNow, you can permanently delete your account directly through the [Profile] menu. Once deleted, all account-related data is permanently removed and cannot be recovered.
OpsNow allows users to change their display name (User Name) directly from the [Profile] menu. This name is used throughout the platform to identify you in dashboards, team views, and collaboration features.
To update your user name, follow these steps:
Once updated, your new name will be reflected in:
💡 Your user name is separate from your email address and can be updated anytime by the account owner. It helps personalize your OpsNow experience and improve clarity during collaboration.
Yes. OpsNow allows you to create custom roles that grant limited access to specific menus such as Billing, Resources, or User Management.
📌 This is especially useful for organizations that manage cloud operations across finance, security, and engineering teams, allowing each team to see and act only on what they need.
How can I quickly set up different member configurations for each organization?
OpsNow allows you to assign users and roles during the organization creation process, enabling fast setup of team structures.
You can also import predefined role templates or duplicate existing group settings to apply access policies more efficiently.
📌 This feature is especially useful for managing multiple organizations or global teams, significantly reducing setup time while improving administrative efficiency and access control.
In OpsNow FinOps Plus, when a team member leaves the company, changes roles, or an external partnership ends, you can remove their access to cloud data by deleting the user from the organization.
This is an essential step for maintaining security and access control.
📌 This feature is especially important for:
In OpsNow FinOps Plus, inviting a user as an Owner or as a General User determines the level of control they have within the organization. This distinction ensures proper role-based access control and helps minimize security risks.
OpsNow FinOps Plus supports multi-organization (Organization) architecture, allowing you to operate separate cloud environments within a single account while applying granular access controls per organization.
In OpsNow FinOps Plus, the User Group feature enables administrators to manage large numbers of accounts more efficiently by grouping users with similar roles or responsibilities. This greatly reduces repetitive tasks and ensures consistent access control.
Yes. OpsNow FinOps Plus provides fine-grained access control to help you securely share cloud data with external collaborators while maintaining strict organizational boundaries.
In OpsNow FinOps Plus, you can securely invite new team members or external partners to your organization with just their email address.
📌 During the invitation process, you can assign a specific role and organization to ensure least-privilege access is granted.
OpsNow FinOps Plus defines user permissions across three roles: Owner, Admin, and Member. Each role determines what a user can see or manage within an organization.
No, there is no limit to the number of users you can invite to your organization in OpsNow FinOps Plus.
You can freely add internal team members, departments, or external partners to collaborate within your cloud environment.
Each user is assigned a role-based access level (RBAC) at the time of invitation, including:
This structure allows you to safely manage a large number of users while maintaining clear access control and governance.
📌 OpsNow is designed to scale with your team—whether you're managing a small startup or a large enterprise with cross-functional cloud teams.
Yes. In OpsNow, a single company account can create up to 10 organizations, each acting as an independent workspace for managing cloud cost analysis, resource usage monitoring, and governance policies.
This feature is ideal for enterprises managing multiple departments or regional teams, as it enables you to separate cloud visibility and control by organizational unit.
Each organization allows you to assign user permissions independently, helping you enforce access control and limit visibility to only relevant data.
✅ Use this feature to optimize multi-team operations, improve cost governance, and maintain security across your cloud environments.
Yes, OpsNow FinOps Plus allows you to delete organizations that are no longer in use. To delete an organization, go to [Settings > Organizations], select the organization you want to delete, and click [Delete Organization] at the bottom of the detail page.
🧩 Important reminders before deleting an organization:
💡 When should you delete an organization?
✅ Deleting unused organizations regularly helps maintain cost visibility, improve security, and optimize cloud management structure in complex environments.
In OpsNow FinOps Plus, when a user no longer requires access—due to offboarding, contract changes, or inactivity—you can either deactivate or remove their account.
While both methods serve to protect your organization’s data, they differ in terms of how the account is handled.
📌 Regularly deactivating or removing unused accounts helps prevent unauthorized access and strengthens your organization’s overall security posture.
Yes, OpsNow FinOps Plus’s My Commitments feature allows you to export all commitment-related data as Excel (.xlsx) or CSV files for detailed reporting, internal collaboration, or external audits.
📌 You can export data exactly as filtered and sorted on the screen.
Each tab — Recommendations, Coverage, Utilization, and Inventory — supports independent data export.
OpsNow FinOps Plus offers a powerful feature within the My Commitments menu that identifies services or accounts with high On-Demand usage and provides data-driven recommendations on how switching to commitment plans (e.g., Savings Plans, Reserved Instances) could reduce your cloud spending.
📌 This feature is especially valuable when On-Demand costs are steadily rising.
It clearly answers:
“How much could we save right now by switching to a commitment?”
The Coverage tab in OpsNow FinOps Plus – My Commitments provides a clear visualization of commitment coverage across services, accounts, and instance types. This helps organizations detect misaligned commitments and take action before waste or penalties occur.
💬 Example:
“In the Asia Pacific (Seoul) region, the Aurora MySQL service shows 125% commitment coverage, indicating over-provisioning, while EC2 t3.medium instances are still billed as On-Demand, highlighting a gap in coverage.”
Yes. OpsNow FinOps Plus’s My Commitments > Recommendations tab helps organizations optimize cloud costs by recommending the ideal timing and amount of additional commitment purchases (e.g., Savings Plans or Reserved Instances). These insights are particularly helpful for financial and cloud operations teams looking to improve cost efficiency.
All recommendations are generated by OpsNow Insight AI, which analyzes:
Each recommendation includes detailed quantitative metrics such as:
💬 Example AI-generated suggestion:
“Based on your average usage over the last 3 months, an additional $1,000/month in commitments is expected to yield approximately 12% in monthly savings (ROI 4.5x, +8% coverage improvement).”
🔍 These insights enable organizations to make data-driven decisions on cloud commitment purchases, ensuring maximum cost savings and resource efficiency. Thanks to OpsNow Insight AI, users can confidently plan and justify long-term commitment strategies with clearly measurable outcomes.
OpsNow FinOps Plus – My Commitments provides proactive monitoring of commitment expiration dates (e.g., Reserved Instances, Savings Plans). The platform automatically flags commitments that are set to expire within 30 days and delivers email alerts to help teams take timely action.
This feature is especially useful for preventing situations where key commitments expire without renewal, causing cloud resources to fall back to costly On-Demand pricing.
The My Commitments feature in OpsNow FinOps Plus automatically detects cloud commitments that are not being fully utilized and flags them as Underutilization Risk. This feature is especially effective in identifying commitments that may incur penalties due to underuse, enabling teams to take early action and avoid unnecessary costs.
The Recommendations tab in OpsNow FinOps Plus > My Commitments helps organizations identify the most cost-effective AWS commitment options—such as Savings Plans and Reserved Instances—based on actual cloud usage patterns. These recommendations are powered by OpsNow Insight AI, which performs advanced analysis to deliver personalized suggestions with high accuracy.
📌 OpsNow FinOps Plus offers a My Commitments dashboard that helps you track the real-time utilization of your cloud savings commitments such as Reserved Instances (RIs) or Savings Plans across AWS, Azure, and GCP.
Through this feature, you can view key indicators for each active commitment:
If any commitment shows a low utilization rate (e.g., below 50%), you’ll receive a Below Threshold Alert warning you of potential waste or underutilization.
💡 This allows you to identify and address inefficient commitments in advance, align your usage with your contracts, and improve your overall cloud cost efficiency.
My Commitments is a unified management feature in OpsNow FinOps Plus that helps organizations maximize the value of their cloud commitments—such as Savings Plans, Reserved Instances (RIs), and Committed Use Discounts (CUDs)—while minimizing waste.
It solves key challenges faced by cloud finance and operations teams:
📌 My Commitments supports AWS, Azure, and GCP, and helps organizations take control of their commitment strategy—ensuring efficient usage, timely renewals, and data-driven optimization.
If your OpsNow FinOps Plus subscription has been temporarily suspended due to non-payment or billing failure, access to platform features may be limited.
However, invoice and billing information can still be accessed through authorized users.
📌 OpsNow supports a flexible billing contact system so that invoices can be securely shared with external stakeholders—even when access to the service is restricted due to payment issues.
In OpsNow FinOps Plus, you can delete a registered credit card from the [Billing > Payment Methods] menu.
However, if the card is currently being used for an active subscription (e.g., AutoSavings or Standard Plan), deletion will be restricted.
📌 To safely delete a registered payment card, make sure to either update the payment method for any linked services, or cancel the related subscription before proceeding.
he method for changing your payment card in OpsNow FinOps Plus depends on your region.
✅ For customers in the US region
Go to [Billing > Payment Method], add a new card, and click [Set Default] to make it the default payment method.
You can also delete the old card using the [Remove] button.
Note: If the card is currently used for an active subscription, such as AutoSavings, you must switch to a new card first before removing the existing one.
→ Card information is securely processed and stored via Stripe.
✅ For customers in the Korea region
Card changes are not available through the system due to StepPay integration.
📩 Please contact [Customer Support] to request a card update.
→ Identity and business validation may be required during the process.
OpsNow FinOps Plus offers different billing methods depending on the customer’s region and subscription plan. Below are the details by plan type:
This invoicing model is ideal for enterprise-scale organizations and is commonly used in B2B SaaS agreements worldwide.
📌 For requests related to invoice details, billing frequency changes, or upgrading your plan, please visit the [Settings > Billing] menu or contact our support team.
If the payment fails, it is necessary to check whether the registered card has not expired.
Please verify the card information in [Billing > Payment Method]. If you update to valid payment card information, the payment will be retried within 1 day.
If there is a payment delay of more than 30 days after invoice issuance, AutoSavings service usage will be suspended.
In case of unpaid invoices for up to 3 months from the invoice date, the subscription will be canceled.
Yes, OpsNow FinOps Plus offers a free trial during promotional periods, allowing first-time users to explore the platform without submitting payment information.
During the trial period, you can access the following core FinOps features without limitations:
📌 Please note that the free trial is only available during specific promotional events.
Once the trial ends, you can continue using the service by selecting an appropriate paid subscription plan.
If the free trial promotion has ended, you can still contact our Customer Support to request a personalized demo.
Our team will guide you through the platform and show you how OpsNow can optimize your cloud operations and reduce costs.
OpsNow collects and securely retains various types of personal and service usage data to provide cloud cost optimization, account management, user support, and security monitoring.
All data is processed based on user consent, legal compliance and global cloud security standards.
OpsNow protects all collected personal information and service records through an encrypted storage and access-controlled security system.
Our data retention and deletion policies are strictly managed in accordance with domestic and international regulations, including the Personal Information Protection Act, the Electronic Financial Transactions Act, and the Protection of Communications Secrets Act.
💡 You may request a data backup or early deletion within 6 months after account deactivation by contacting customer support or your organization admin.
OpsNow retains customer data based on customer type (paid, free, trial) and data category in compliance with global data security standards and relevant privacy laws, including GDPR and Korean data protection regulations.
This includes cloud cost analysis, resource utilization logs, and optimization history.
OpsNow may collect and retain the following personal data:
🔒 These personal details are stored until account deactivation, and are then deleted within the following
Please contact OpsNow Customer Support (CS) or your workspace administrator to submit a request.
OpsNow is committed to protecting customer data through transparent retention and deletion practices that align with legal requirements and industry best practices.
OpsNow offers Multi-Factor Authentication (MFA) to enhance account security by requiring a second layer of verification in addition to your password. Enabling MFA helps prevent unauthorized access and protects your account from identity theft.
💡 For improved security, we recommend enabling MFA for all users in your organization.
To configure SAML-based Single Sign-On (SSO) in OpsNow, you need to input certain SAML metadata values into your organization's Identity Provider (IdP) settings. These values are provided within the [Authentication] menu once SSO is enabled.
Here are the key values:
These values are auto-generated when you enable [SSO Login] in OpsNow and can be copied easily using the provided copy buttons.
💡 Tip: Share these values with your IdP administrator to streamline the SSO configuration process. Once configured, users can log in to OpsNow via your internal authentication system using the SSO login option.
OpsNow supports SAML 2.0-based Single Sign-On (SSO), allowing seamless integration with your company’s Identity Provider (IdP) for secure and centralized user authentication.
To enable SSO, follow these steps:
Once enabled, users can sign in via the SSO login button on the OpsNow login page without entering individual usernames or passwords. All authentication is handled through your internal IdP system.
This setup enhances security, simplifies user access, and enables centralized identity management for your cloud environment.
OpsNow provides a secure way to create and manage API keys that allow external systems or automation tools to access cloud resources.
You can perform all API key operations in the [API Key] menu by following these steps:
monitoring-tool-key
).The full API key is displayed only once at the time of issuance, so be sure to copy and store it in a secure location.
Once created, you can manage your keys by:
API keys are especially useful for integrating with DevOps pipelines, third-party monitoring tools, or cost analysis systems that require secure, token-based access.
OpsNow automatically tracks and stores organization-level changes to support auditability and security compliance.
You can view this information under [Security > Organization History], including:
This feature is critical for maintaining a secure and transparent operational record within your cloud environment. It helps identify unauthorized actions, supports audits, and prevents misconfiguration or abuse of admin privileges.
All change logs are stored automatically in real time, and no manual setup is required to start tracking.
Yes. OpsNow allows administrators and authorized users to track login and logout activity of all team members within the organization.
Go to [Security > Member Activity] to access the following details:
This feature is essential for organizational security audits, detecting unusual access, and maintaining cloud compliance. You can use it to:
Security teams can leverage this information for real-time monitoring and fast incident response.
In OpsNow, users can easily track their personal login and logout activity through the security panel.
Go to [Security > My Activity] to view:
This feature helps users verify that their account is being accessed from trusted locations only. If an unknown or suspicious IP address appears, it can prompt immediate security investigation or password reset.
For administrators, these logs are valuable for auditing login patterns, identifying compromised accounts, and ensuring cloud security compliance.
What features does the Security menu offer?
The Security menu in OpsNow provides a centralized dashboard where users and administrators can monitor all security-related activity logs across accounts and organizations. It includes the following tabs:
This functionality is especially useful for auditing, abnormal login detection, and organizational security management in cloud environments.
No. In OpsNow, deleting a connected cloud account does not immediately delete the data that was previously collected from that account.
💡 For example, if you remove an AWS account, you can still view the past 6 months of usage and cost data, but no new billing data, usage metrics, or budget alerts will be generated from that account going forward.
You can set up two-factor authentication (2FA) through the 2FA setup button in the [Settings > Profile] menu.
Session Timeout: Active sessions may expire after a maximum of 1 day.
You can change the Edit button in the Password section of the [Settings > Profile] menu.
Most cloud account connection issues in OpsNow FinOps Plus are caused by insufficient IAM permissions, missing API configurations, or incomplete setup steps.
Please check the following based on your cloud provider:
user_impersonation
are granted in the App Registration.📌 These issues are typically related to cloud security configurations.
If the problem persists, please reattempt the connection using an admin-level account or contact your cloud security administrator.
OpsNow FinOps Plus allows you to register and manage multiple cloud accounts across AWS, Azure, and GCP individually.
For AWS, you can conveniently register multiple linked accounts simultaneously by connecting a Management Account.
Once the Management Account is authorized, all associated Linked Accounts are automatically added, enabling efficient operations even in large-scale multi-account environments.
Azure and GCP accounts follow individual setup processes, but once registered, all accounts are visualized and managed through a unified dashboard, providing clear insights across your entire cloud infrastructure.
This setup helps teams and organizations standardize FinOps practices across multiple clouds and business units.
To connect a Google Cloud Platform (GCP) account to OpsNow FinOps Plus, you need to follow a step-by-step process that enables cost and usage data collection via BigQuery. The required steps are:
Once completed, OpsNow will automatically retrieve GCP cost and usage data, enabling detailed FinOps analysis and optimization.
To integrate your Azure account with OpsNow FinOps Plus, you need to prepare specific credentials obtained from the Azure Portal. These credentials allow OpsNow to securely access your usage and billing data.
📌 Once all credentials are correctly registered in OpsNow, the system will begin automatic cost and usage data collection from Azure.
OpsNow FinOps Plus provides a fully automated AWS account integration using a CloudFormation stack, eliminating the need for manual role or policy configuration.
📌 All configuration is handled through a single CloudFormation execution, making the process fast, secure, and reliable.
In OpsNow FinOps Plus, you can connect your AWS, Azure, or GCP account to enable automated usage tracking, cost analysis, and optimization insights. Follow these steps:
After registration, OpsNow will start collecting your cloud resource and cost data automatically for FinOps automation.
OpsNow FinOps Plus requires access to your AWS, Azure, or GCP account in order to collect and analyze your cloud billing and usage data. This connection is essential to enable automated cloud cost optimization and FinOps workflows.
By connecting your cloud account, you unlock the following benefits:
🔍 Connecting your cloud account is the first step toward adopting FinOps. Without it, OpsNow cannot provide the visibility or recommendations needed to control your cloud spending.
Please register the StepBy Guide Viewer Chrome Extension to provide the OpsNow Guide. Detailed instructional balloons are provided for each step of the cloud account registration process, making it easy to complete the registration.
[Install StepBy Guide Viewer Chrome Extension]
You can change permissions in the [Settings > Members] menu or [Settings > Organizations] menu.
The [Members] menu may not be visible depending on the user's permissions, and users can only change permissions for users with the same or lower permissions.
You can change Owner to Admin or Member in the [Members] menu. When changing permissions, you need to set the organization and permissions.
You can change Admin or Member to Owner in the [Members] menu. When permissions are changed, the owner has all permissions for organizations and billing.
You can change Member to Admin or Admin to Member in the [Members] and [Organizations] menus. When changing permissions, different permissions can be granted or changed depending on the organization the user belongs to.
If a user wishes to withdraw voluntarily, they can do so by using the 'Delete Account' function in the [Settings > Profile] menu.
Organizations can be created through the 'Add' button in [Settings > Organizations]. When creating an organization, you need to input the name for the organization.
Yes. You can invite users to the desired organization in the [Settings > Organizations] menu. Users can be granted different permissions for each invited organization.
Owners have permissions for all organizations, so separate organization settings are not possible for them.
No. In OpsNow FinOps Plus, a single cloud account—such as an AWS account, Azure subscription, or GCP project—can only be registered to one organization at a time.
This restriction exists to ensure data integrity, security, and proper governance across all environments.
📌 If multiple teams need access to a shared cloud account, consider:
Data collection will be completed in approximately 24 hours at maximum.
You can check the registered accounts and data collection status in the [Overview] menu.
When registering an AWS account in OpsNow FinOps Plus, permissions are automatically provisioned using an AWS CloudFormation stack.
This ensures that only the minimum required privileges are granted, based on the principle of least privilege, to support functions such as cost analysis, resource monitoring, and tag-based management.
Once the CloudFormation stack is launched from OpsNow, it automatically creates and configures:
ce:Get*
, cur:DescribeReportDefinitions
, s3:GetObject
ec2:Describe*
, cloudwatch:ListMetrics
, autoscaling:Describe*
tag:GetResources
, tag:GetTagValues
iam:List*
, iam:Get*
(for visibility only, not modification)📌 These permissions are read-only and strictly scoped, with no execution or deletion capabilities.
📌 Using CloudFormation for automated IAM role provisioning reduces configuration errors, ensures consistency, and enforces secure and transparent access for cloud cost and usage monitoring.
If you toggle off the marketing consent switch in [Settings > Profile], you will opt-out of receiving marketing communications.
AutoSavings is built with a strong focus on security and least-privilege access when connecting to your AWS environment. It requires minimal permissions to analyze your usage and optimize costs safely and efficiently.
ReadOnlyAccess
, to collect:ec2:PurchaseReservedInstancesOffering
ec2:ModifyReservedInstances
ec2:SellReservedInstances
These are granted explicitly and transparently, and customers can review or revoke them at any time.
AutoSavings currently supports Amazon Web Services (AWS) only.
It is purpose-built to optimize AWS cloud costs through the following capabilities:
AutoSavings is designed to maximize cost savings on AWS by leveraging commitment-based pricing models—ideal for organizations with underutilized resources or complex usage patterns.
Support for other major cloud service providers such as Microsoft Azure and Google Cloud Platform (GCP) is on the roadmap and will be added in future updates.
Yes. AutoSavings continuously collects and analyzes the most up-to-date cloud usage and cost data.
It automatically tracks your AWS consumption patterns in near real-time, enabling accurate and timely savings recommendations without manual effort. This ensures maximum visibility into your current spending and unlocks continuous optimization opportunities as your environment evolves.
With real-time monitoring, AutoSavings helps you stay proactive in managing cloud costs and identifying waste before it grows.
No special setup is required.
Once you register your cloud account and activate the AutoSavings subscription, AWS cost optimization begins automatically—no manual configuration needed.
However, some savings recommendations may involve actual purchases or changes to your commitments. In these cases, your prior approval may be required. You’ll be notified through the OpsNow console, where you can review and approve the actions before they are applied.
AutoSavings allows you to start optimizing your cloud spend quickly, while still maintaining full control over key decisions.
AutoSavings continuously monitors your AWS usage patterns and updates its optimization strategy on a weekly basis.
Based on the latest data, it adjusts the following:
This weekly optimization cycle ensures that your cost-saving strategy adapts in real time to changing workloads—maximizing efficiency and minimizing waste.
Most traditional cloud cost tools mainly focus on monitoring usage or offering optimization recommendations for Reserved Instances (RI) and Savings Plans (SP). These tools typically rely on the user to take manual action, and they do not guarantee actual savings.
AutoSavings goes beyond simple recommendations by automating the entire optimization process. It uses your real AWS usage patterns to automatically purchase, adjust, or resell RI and SP commitments to generate measurable cost savings—without manual intervention.
In addition, AutoSavings operates under a performance-based pricing model. You are only charged a fee when actual savings are achieved, meaning there’s no risk of paying for ineffective recommendations.
This model ensures that customers experience real financial benefits, while OpsNow shares accountability for the savings performance.
AutoSavings is not just a tool—it’s a trusted optimization partner that delivers continuous, tangible cost reductions.
Yes. With AutoSavings, there is no need for you to manually purchase or resell AWS commitments.
Based on continuous analysis of your AWS usage patterns, OpsNow automatically handles the purchase and resale of Reserved Instances (RI) and Savings Plans (SP) to maximize cost savings.
This fully automated process ensures that you maintain an optimized cost structure without manual effort or risk.
AutoSavings is especially helpful for organizations that lack the time or expertise to manage RI/SP commitments, offering a hands-free, efficient way to control cloud costs.
To enable AutoSavings to automatically resell your unused Reserved Instances (RIs), you must first complete the official seller registration process on the AWS Reserved Instance Marketplace.
There is no "Resell Registration" button within the OpsNow console. Instead, you need to register directly through AWS.
You do not need to manually notify OpsNow after AWS approval—AutoSavings syncs registration status automatically.
However, resale optimization will not begin until AWS seller registration is complete.
AutoSavings is a performance-based cloud cost optimization service built specifically for Amazon Web Services (AWS).
It helps organizations reduce unnecessary cloud spend by automatically optimizing Reserved Instances (RI) and Savings Plans (SP).
AutoSavings follows a Pay-as-you-save model, which means:
This makes it a low-risk, results-driven solution for AWS cost optimization.
If you wish to request a demo, please provide basic information on the demo request page.
Our cloud experts at OpsNow will contact you.