How can we help you?

If your OpsNow FinOps Plus subscription has been temporarily suspended due to non-payment or billing failure, access to platform features may be limited.
However, invoice and billing information can still be accessed through authorized users.
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✅ How to check the invoice:

• Regular users cannot access invoices directly.
  To view the invoice, a request must be made to a user with Owner privileges—who has access to the [Billing] menu.
• The Owner can go to [Billing > Billing Contacts] and register the email address of the person requesting invoice access.
• Once added, even non-OpsNow users (e.g., finance team or external partners) will receive invoice notifications by email and can view the invoice without needing a login.

📌 OpsNow supports a flexible billing contact system so that invoices can be securely shared with external stakeholders—even when access to the service is restricted due to payment issues.

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